第二十七讲

   Section II Maintaining a Sharp Eye
   Passage I I Have Flying
   Text-Related Information
   1. Make Reservations for Flights
   Many people call the reservations office for booking flights. The clerks at the reservations desk are called reservations agents. Their job is to make or confirm reservations. Passengers who have made a reservation for a flight go to the booking office to collect tickets, or the tickets booked can be delivered to them.

   2. Check-in Procedure
   Usually you need to arrive at the airport check-in counter (登机手续台), and you need to show your ticket and travel documents like your passport. You have your luggage checked in ( 行李托运 ) there and you’re given a boarding pass (登机牌). This boarding pass shows that you have completed the check-in procedure and can board your plane. Now you go through the security check ( 安全检查 ), where your hand-on luggage is searched. In the departure lounge (候机室) you sit and wait until your flight is called to depart.
   3. Flight Attendant
   A large number of flight attendants are women. Also called airhostesses (空姐) or stewardesses (乘务员), they provide service to passengers.
   Dialogue 1
   A：Hello. This is United Airlines.
   B：I want to make a reservation.
   A：What's your name and flight number？
   B：My name is Wesley Cheng, and the flight number is UA 003 for Toronto.
   A：When is it？
   B：June 10th.
   A：One economy class seat, is that right？
   B：Yes.
   A：Now you have been booked.
   B：What is the fare?
   A：US$500.
   B：What time do you start check-in？
   A：You must check-in at least one hour before departure time.
   Dialogue 2
   A：Hello. This is United Airlines.
   B：I'd like to reconfirm my flight.
   A：What's your name and flight number？
   B：Tony Liang, UA 3124.
   A：Sorry, I can't find your name on the reservation list.
   B：Can I have a reservation now? Do you have seats for new bookings on this flight?
   A：Sorry, this flight is full.
   B：Then, please give me a new reservation.