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Dialogue Three  Cancellation
 

Traveler: I wonder if you can help me. I’ve got this ticket from Beijing to Berlin for 24th January, but I’ve changed my plans and I’m going to Paris instead. Is it possible to cancel this ticket and change it for one to Paris? I want to go on the 25th. Booking clerk: You want to cancel the 24th and rebook on the 25th.
Booking clerk:You want to cancel the 24th and rebook on the 25th.
T:Yes, re-book to Paris.
C: Is it single or return?
T: Single.

C: What time of the day would you like to go?

T: In the morning, please, if there’s a flight.
C: Morning. OK, I’ll just check in the computer.Yes, we can do a flight at 7:25a.m. To Paris. Arrive in Paris at 8:20p.m.

T: Fine. Can you alter the ticket for me?
C: Yes, We’ll give you a new one.
T: Oh, thank you. And what about the money?
C: 200 dollars more than to Berlin.
T: OK. Thank you