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Dialogue One   Maintenance
 

Customer: Room attendant, could you come here, please?
Attendant: May I help you?
C: Yes. Could you come into the bathroom? The water in the toilet is running over and water is leaking
form the shower nozzle. What’s wrong?
A:
I’ll call the Maintenance Department. We could leave the bathroom for a plumber to do the repairs. He will also check other facilities, such as flush pipes, the hand shower, faucets and mixing values to make sure nothing will go wrong.
C: Could you come and have a look at the panel on the bedside table? I think there must be something wrong with it because almost all lamps do not work.
A: Don’t worry, leave it to me.

C: There’s something more. The color TV in this room does not give clear pictures.
A: I see. I will send electricians here to fix them.
C: What’s the weather like in New York now?
A: I think you’ll find it very cold.
C: Thank you.
A: Don’t mention it, madam. We do apologize for the inconvenience. Please wait just a few minutes.