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Dialogue One Maintenance

Customer: Room attendant, could you come here, please?
客人: 服务员,能过来一下吗?

Attendant: May I help you?
服务员: 有什么事情要我做吗?
C: Yes. Could you come into the bathroom? The water in the toilet is running over and water is leaking form the shower nozzle. What’s wrong?
客人: 有,你来浴室看看,水箱里的水溢出来了,淋浴的喷头也在漏水。怎么回事?

A: I’ll call the Maintenance Department. We could leave the bathroom for a plumber to do the repairs. He will also check other facilities, such as flush pipes, the hand shower, faucets and mixing values to make sure nothing will go wrong.
服务员:我打电话给维修部。我们可以把浴室交给水管工修理。另外,他也会检查一下其他设备,像冲水管,手提淋浴器,水龙头和混水龙头什么的,以保证不再出问题。
C: Could you come and have a look at the panel on the bedside table? I think there must be something wrong with it because almost all lamps do not work.
客人: 能过来看一下床头柜电钮板吗?可能是出了毛病,因为几乎所有的灯都不亮了。

A: Don’t worry, leave it to me.
服务员:请别着急,交给我吧。
C: There’s something more. The color TV in this room does not give clear pictures.
客人: 还有别的问题。这间屋里的彩电图像不清楚。

A: I see. I will send electricians here to fix them.
服务员:我知道了。我立即派电工来修理。
C: Thank you.
客人: 谢谢。

A: Don’t mention it, madam. We do apologize for the inconvenience. Please wait just a few minutes.
服务员:夫人,请别客气。给您带来不便我们真该道歉。请稍等片刻。